FAQs
How do I place an order?
To place an order, simply browse our website, add the desired items to your shopping cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then confirm your order.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
What is your return policy?
We offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for more information.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping & Delivery page for more information.
How do I contact customer support?
Our customer support team is available to assist you with any questions or concerns you may have. You can reach us by email at regalcreations@gmail.com, or through our live chat feature on our website during business hours.
Are my personal and payment details secure?
Yes, we take the security of your personal and payment information very seriously. We use industry-standard encryption technology to protect your data and ensure a safe and secure shopping experience.
Can I cancel or modify my order after it has been placed?
Once an order has been placed, it is processed immediately to ensure prompt delivery. Therefore, we are unable to cancel or modify orders once they have been submitted. However, you may be able to return or exchange the item(s) once you receive them.